American Hearing Centers – Randolph
Randolph , NJ 07869
Fax: 973-261-5075
Tuesday: 08:00 AM to 04:00 PM
Wednesday: Closed
Thursday: 08:00 AM to 04:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
- In Person
- Curbside
- Virtual
What we offer
Comprehensive & holistic care
Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.
Treating hearing loss starts here
When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!
Hearing aids & treatment
Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.
Tinnitus testing & treatment
While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.
Hearing protection
We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.
Insurance counseling
Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.
Additional clinic details
Evaluation and Treatment for Veterans
Audiologists at our American Hearing Centers clinic are contracted with the VA to serve veterans in our community through comprehensive evaluations and affordable care.
Custom Hearing Protection
At American Hearing Centers, we specialize in providing custom hearing protection for hunters, musicians, and anyone whose hobby, lifestyle, or work exposes them to loud noises. We also specialize in state of the art hearing technology for those that suffer from noise-induced hearing loss.
Offering Telehealth and Virtual Services
At American Hearing Centers, we offer telehealth services to those “snowbirds” who travel outside of our area or simply can’t make it in to our clinic. Telehealth is also available to those who are not comfortable or unable to leave their home at this time.
Patient Reviews
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Wayne Brown
a wonderful experience. had problem with hearing aid i did not purchase from them. they sent out for warrantee work, very obliging and friendly. i will surely buy my next set from them -
T Franco
I recently had a need for servicing of my hearing aids at my local American Hearing Center in Randolph, NJ. Joanne Kaplan, the manager and her assistant were both very accommodating to my every need. Joanne is a credit to American Hearing. She was very knowledgeable about the product, helpful to me and more importantly exhibited patience in her demeanor. She is a credit to American Hearing and I will certainly recommend American Hearing whenever that need presents itself. -
David Holmlund
My wife Mary and I want to express sincere appreciation and award five stars to Joanne Kaplan and American Hearing Centers in Randolph, NJ. Pandemic protocols are in effect, yet despite masks and social distancing, office visits were comfortable and efficient. I received professional attention, testing, fitting and follow-ups for an excellent pair of hearing aids that work so well. Thanks and regards to Joanne and the staff.
Meet the team
Joanne Kaplan
Melissa Negron
Frequently asked questions
Can you bill wax removal to my insurance?
Audiologists and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.
How do I properly insert my hearing protection devices?
Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.
For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.
For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.
How is custom hearing protection different from non-custom hearing protection?
Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.